Award-winning Marketing Director with 20+ years’ experience in Community Development projects and Senior Living. Deep experience developing strategic marketing plans and budgets that build brand, create media interest, increase qualified marketing and sales leads, and yield strong conversion ratios and sales. Focused on the Holistic Customer Journey from engaging management, partners and staff in the brand to creating an integrated and consistent customer experience across all touchpoints of the journey for an exceptional customer experience, increased sales and retention.
Attended Toastmasters meetings as well as the Toastmaster’s International Annual convention for eight years and became a confident speaker and leader. Served in District leadership (Western Washington) rising through the ranks to become District Governor where I oversaw a leadership team of 30, 250 club officers and 60 clubs.